Customer: "You know...
for the amount of time I'm using, it actually costs you more in
postage than I'm paying."
Operator: "Well, I wouldn't
actually know how much postage is costing the company."
Customer: "Believe me, it is. You can check for yourself. So
you're actually losing money by charging me this trifling amount."
Operator: "It's not really my department --"
Customer: "Doesn't really make sense, losing money by
sending out charges, does it?"
Operator: (getting impatient)
"Mr [customer], are you asking me to give you free service?"
Customer: (casually) "No, no... I'm just saying... you're
not making any money this way... doesn't make sense, really..."
Thanks for your concern, but
I'm pretty sure one day you'll forget to log yourself out, and that one
session will pay for all these 45 cent stamps we've been wasting.